Human Resources, Secretarial, and Management Courses

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This training program gives you insights on an action plans detailing HRM practices. It gives approaches based on the specific needs of the organization. It includes knowing how to assess and improve staff motivation and engagement. You learn how to apply change management strategies when introducing new HRM methodologies

This training will assist you to show knowledge of key HRM concepts and principles. These include planning, staff recruitment, orientation, and management. You will understand how to strengthen HRM and support in their organizations. You will understand performance management strategies. You will be able to also apply staff performance management systems

After the training, you will understand the basic concepts in human resources management. You will then comprehend how their application builds an organization’s capacity

Staff recruitment and selection

Employee recruitment refers to attracting, identifying, selecting, and allocating suitable candidates for employments.

“Recruitment” can also mean procedures used to select candidates for unpaid positions. Managers, human resource generalists, and recruitment experts carry out the recruiting process. Business recruitment offices or professional inquiry consultancies may be used for recruitment. Use of internet-based innovations to support every aspect of recruitment techniques has increased.

Sourcing means utilizing a recruitment strategy to attract candidates to fill open positions. It may involve both internal and external recruitment marketing. It also entails leveraging the appropriate media job portals; local or national newspapers.

Yet, managers can use recruiting consultancies or groups to find even unusual applicants. These applicants are happy in their current roles and aren’t looking to leave. The enrollment specialist can then contact and screen these possible competitors. They use contact information they have obtained through the underpinning investigation for up-and-comers.

This training will help you understand the three steps to estimating staffing needs. First is defining the specific activities that need done. It is important to decide who should carry out those activities. Finally estimating how much time is needed to carry out the activities.


Employee orientation refers to introducing new workers to a workplace. It gives staff members the fundamental organizational knowledge they need. This makes them feel ready for their new team, division, and job within the company.

Employee orientation is a guided training session. It includes instructions, guidelines, and regulations and specialized training for that person’s position. Learning about developing useful orientation materials and procedures is helpful. This training defines new employee orientation, demonstrates its significance. It also describes how to create a proper recent hire orientation


The following procedures can be used to create a new employee orientation:

1.Establish your orientation schedule.

Establish a timetable for the events and procedures during orientation. You may need varying amounts of time, depending on the size of your business. You also consider the number of participants in each orientation event. Some businesses only need a few hours for orientation. Your orientation might need to take place across a few days if you’re teaching a larger group of fresh hires.

2.Take a look around the building and offices.

You can start off by taking a tour of the buildings and other locations the employees would need to access. You may start with a general office tour that takes you through the major departments. Describe the best entrances and exits, along with emergency exits and protocols. You can also mention where to park, as well as the locations of the stairs and elevators.

3.Provide pertinent orientation and resources

Some areas need you to provide your recent hires a keycard or access code so that they can enter the building. It is important to make the new team members feel more at ease during orientation. This is achieved through providing a map, directions and parking locations

4.Plan a time to finish the paperwork.

Having new hires finish the necessary paperwork is a step in the onboarding process. Scheduling a period during orientation for documentation familiarizes all hires with the task. It is helpful for new hires to finish paperwork while a human resources professional is on hand. That way, if they have any questions or need help, they can come to you.

5.Include current staff members in orientation

It’s helpful to involve present workers in the orientation procedure. This may entail assigning team leads or managers to conduct certain orientation activities. This helps them to start developing rapport with the new team member. They can showcase their leadership abilities at this point.

6.Impart instruction on software and gadgets

Each team member’s first day of work can be more productive if you help them set up and use their technology. You might introduce them to their computer or show them how to use a company tool, for instance. They can secure their data and adhere to company IT policies if you give them their log-in details. It is crucial to provide details on how your business maintains its cybersecurity.

Improving staff motivation and engagement

For many CEOs, motivating employees is a challenging challenge. Some people are unsure of where to begin or dismiss unmotivated workers. Efforts to boost motivation are crucial in your organization. This is because employee aspiration and tenacity are what propel successful businesses


The strategies learnt during the training include.

1.Describe the criteria.

Employees struggle to become motivated for activities that are unclear. Expectations for your team should be clear through a proper job description. Employees can’t concentrate on working well without clarification. Employees should be informed of your expectations and encouraged to ask questions.

2.Be a good example to others.

Show by example the conduct you want from your staff. Workers observe motivated leaders, and may emulate those traits in their own conduct.

3.Avert overwork and burnout.

Boundaries that promote a good work-life balance must be set for employees. Develop a long-term motivated and effective workforce. This is achieved by encouraging employees to take breaks and log out after the workday.

4.Send critical information.

Employees are affixed to their company when they are informed about the business. And for employees to perform at their best, there must be alignment for them to feel a connection to their work. Never be afraid to use consistent transparency in your communication. It is important to be honest and upfront with engaged personnel.

5.Welcome comments.

Employees enjoy feeling understood. They have insightful opinions that help determine where the employee experience needs improvement. Employees don’t feel valued when their thoughts are unanswered. To encourage employees to feel important and a part of the company, ask for feedback.

6.Make meaningful connections.

Working relationships are important. Employees that feel connected to their coworkers are more motivated to create results. This contributes to the team’s and organization’s success.

7.Discuss long-term objectives.

Leaders must comprehend the aims and objectives of their workforce. It is crucial to have regular growth dialogues. It helps you know what drives your staff to deliver an engaging employee experience

8.Provide chances for learning and growth.

Regular possibilities for development should be provided. Employees gain skills for their position as a result of this. They also feel invested in and critical to the success of the company.

9.Allow workers to establish their own work-life balance.

For each person, a balanced work-life is different. Utilizing remote, hybrid, and in-person environments, let employees customize their experience. By doing this, potential burnout and decreased motivation are avoided.

10.Give praise and prizes that are deserving.

By giving verbal and written praise for outstanding work, your staff feel appreciated. Employees will be inspired to pursue their future goals as a result.

Change Management Strategies

Companies need to be adapting and changing all the time if they want to prosper. This happens through examining the company’s procedures, expanding staff or growing their network. Additionally, it includes modernizing their technology and taking on new projects. A business that doesn’t grow and develop is stagnant, and as a result, it lags behind their rivals.

This training will provide the key strategies for proper change management. They include;

1.Explain the change.

To ensure that changes are implemented throughout an organization change management is practiced. If you don’t have a clear explanation of the change you intend to make, it will be very difficult to do this.

Giving hazy benefits or descriptions will not help. You should be specific about the change, its implementation, its monitoring and evaluation. Anyone in your organization should be able to read and act on a single description or document.

2.Begin at the top.

It is crucial that your higher staff present a cohesive front of the changes you want to make. This is done before you persuade your front-line employees. You should make sure that everyone is in agreement about the adjustments and how they should be made. You might find that each team adopts a very different strategy, leaving the outcome to chance.

Your team should be consistent in how they are implementing improvements.

3.Simple is the best.

Nobody will want to put in place your adjustments if you don’t keep them straightforward. You must be able to explain things in terms that anyone can grasp and immediately appreciate.

You might be attempting to achieve too much at once if you have trouble putting it into words. Take a step back and divide your change into smaller portions that may be used. By doing so, you can avoid upsetting your team or employees’ routine.

4.A formal structure to back up your changes

You can track changes made in your business with a predetermined structure to adhere to.

Businesses of all sizes (and even individual activities) enjoy documented procedures. This is because they give a repeatable instruction that meet a predetermined standard.

If you want to maintain any level of consistency, you must have a set structure to adhere to.

5.Promote changes in behavior rather than acts

Telling a worker to do something will get the job done. But it won’t keep them from going back to their old habits once the project’s initial excitement wears off. By demonstrating the new activity for them, you can influence their behavior. After a few times, the modification has become their new habit.

A more effective strategy to ensure that your changes stay is to describe how to tackle a certain work. This is done along with its new aims and thought process. This goes back to taking into account the people in your firm and not the technical components.